Outsourcing contact centres provide an all encompassing solution to client, including customer care services, e-mail answering and sending of SMS.

Contact center outsourcing

WinTRADE BPO is the first Ukrainian BPO company which provides business-process outsourcing (BPO) services in various fields for the foreign as well as Ukrainian partners.

WinTRADE BPO is the first Ukrainian BPO company which provides business-process outsourcing (BPO) services in various fields for the foreign as well as Ukrainian partners.

We ensure high-quality and timely accomplishment of orders of any complexity and urgency, help companies to increase efficiency of business-processes and optimize expenses for their fulfillment and in-house personnel maintenance.

WinTRADE BPO Company

Accounting (planning of the corporate tax preparation and submission of tax returns, consulting the amounts and terms of payment of tax payments, preparation and submission of tax returns, income tax planning structures, intermediary in communication with the tax authorities, consulting the amounts and terms of payment of tax payments )

A detailed study of the specifics of your company at the time of the organization; 
Analysis due to the payment of taxes, their quantitative assessment ; 
Developing the legal system of taxation ; 
The development of the basic principles and practices of accounting and taxation , reflected in the accounting policies of your organization for the purposes of accounting and taxation ; 
Develop instructions for documenting all areas of accounting and taxation in accordance with the law; 
Analysis , formalization , organization, optimization of workflow in the company, including the development of registers of tax accounting registers and additional accounting; 
Optimal in terms of labor , organization of accounting through its automation; 
Accounting (planning of the corporate tax preparation and submission of tax returns , consulting the amounts and terms of payment of tax payments , preparation and submission of tax returns, income tax planning structures , intermediary in communication with the tax authorities , consulting the amounts and terms of payment of tax payments ) 
Management accounting ; 
Payroll and calculate applicable taxes ; 
Of banking operations (opening corporate and personal bank accounts, providing services as a manager in account and bank account management , assistance in connecting to the system via the Internet account management , assistance in obtaining payment cards ); 
Cash transactions , including the preparation and advance of travel reports; 
Preparation of accounting, tax and statistical reporting and presenting it to the relevant government authorities ; 
Preparation of reports by international and Ukrainian standards; 
Representation in tax institutions and extrabudgetary funds; 
Supporting and tax audits; 
Debetorskoyi service debt; 
Cash Management ; 
Planning and budgeting; 
Analysis of financial and economic activity; 
Management accounting and preparation of monthly, quarterly and / or annual reports ; 
Monthly account reconciliation of debtors and creditors; 
Prepare invoices and providing your account to collect the debt debetorskoyi ; 
Receive invoices from vendors and service providers , organizing payments; 
Monthly coordination balance on bank accounts to bank statements ; 
Preparation of monthly payroll , filing appropriate forms of exercise and contributions to social insurance.

Ainova

While developing the solutions to the tasks set by the ordering party, the outsourcing .CALL (DOT CALL) call-centre turns to any and all communication channels: inbound and outbound calls, IVR (Interactive Voice Response), SMS, MMS, e-mail, chat requests handling etc.

While developing the solutions to the tasks set by the ordering party, the outsourcing .CALL (DOT CALL)&nbsp;call-centre turns to any and all communication channels: inbound and outbound calls, IVR (Interactive&nbsp;Voice Response), SMS, MMS, e-mail, chat requests handling etc. 
 
The services of .CALL call-centre are provided all year around, 24/7. All the services are performed by&nbsp;knowing professionals experienced in working with various customers. 
 
DOT CALL call-centre is:

<ul>
	<li>a team of qualified staff</li>
	<li>advanced equipment</li>
	<li>reasonable call-centre&rsquo;s schedule of fees</li>
	<li>cuspy software by known producers</li>
	<li>short-time project development and project kick-off</li>
	<li>comprehensive and objective data on phone calls received by the call-centre</li>
	<li>file retention of dotted down conversations</li>
	<li>and other benefits</li>
</ul>

Dial the number of DOT CALL call-centre and find out more about the advantages of cooperation with us.

DOT CALL Contact center

We offer cloud solutions for business. We have been working for the international IT market since 2005. Join us and get the best Fully Managed Cloud VPS ever!

Our company offers cloud solutions for business. We have been working for the international IT market since 2005. The Tucha cloud infrastructure is a fully managed virtual software environment (servers, computers, individual services) that is provided for the commercial use.

Our cloud is running on the hardware located in the best European data-centers to ensure continuity of functioning and integrity of customer information. Our clusters consist of high performance servers, reliable storage systems and high-speed switches.

We use the latest IT technologies and the extra reliable equipment. Thus the client live and work anywhere on the globe and we provide a safeness of information, data security, users’ mobility, and resource savings. Moreover, you get an improved flexibility, scalability and reliability of the cloud infrastructure.

We offer fully managed services so our clients can perform any upgrading, configuring or rearranging of their IT infrastructure automatically or manually. We offer Tucha Cloud Services. Join us and get the best Fully Managed Cloud VPS ever!

TuchaCloud

Our team includes professional and creative experts working along with it-the latest IT-technologies and innovations. Our company has an individual approach to each customer, performing his wishes qualitatively, in time, and applying the newest techniques in the  it-services area. 

<h2 style="font-style:italic; text-align:center">Design &amp; Graphics</h2>

Our creative designers will create graphical product of any level of complexity. Over the past decade, design has become increasingly popular and had got a significant weight.

Certainly , the design is a creative process that turns the idea into reality. Everything around us has a unique shape, its own features and its &quot;character.&quot; And now, in time of IT- technologies, design has become an integral part in this area. We perform the following services for graphics and design :

<ul>
	<li>WEB- design.</li>
	<li>Development of corporate identity and logo .</li>
	<li>3D-graphics</li>
	<li>Printing and publishing design.</li>
</ul>

Mobile applications

Our mobile applications have got original ideas that provide output of the application in the top. We create qualitative and reliable product that will consistently bring profits.

<h2 style="font-style:italic; text-align:center">Mobile applications</h2>

Our mobile applications have got original ideas that provide output of the application in the top. We create qualitative and reliable product that will consistently bring profits.

<h2 style="font-style:italic; text-align:center">WEB development</h2>

Our company develops websites which will help to increase sales and ratings, raise awareness and be out of the competition in your area.

Our sites:

<ul>
	<li>Have a unique creative design that fits to international IT-trends.</li>
	<li>Are optimized for the requirements of search engines.</li>
	<li>Are supported by our experts throughout the collaboration.</li>
	<li>Are adaptive, cross-browser, multi-platform.</li>
</ul>

<h2 style="font-style:italic; text-align:center">SEO\SMM</h2>

Due &nbsp;to our promotion the site does not just goes in the top, it becomes authoritative for the search engine, and brings even more money by converting the traffic into customers. Our methods of promotion:

<ul>
	<li>SEO-optimization. Advancement in TOP.</li>
	<li>SMM. Advancement in the social networks.</li>
	<li>Contextual advertising.</li>
	<li>Offline advertising.</li>
</ul>

P.S Unfortunately, the company began its existence not so long ago,&nbsp;therefore we can not fully provide a list of completed projects on the site, current projects are in development or under trade secret.

Ukrlogic

Our Call/Contact Center offers a full range of outsourcing services for handling consumer appeals

Our services

• Inbound Call Centers • Outbound Call Centers • E-mail, Web Chatting, Self Service Channels, etc. • Workstation rental • Software Leasing for remote work

Service capabilities and capacities

• 120 workplaces (the number is constantly increasing) • Up to 30 000 customers’ calls processed a day

Reliability and quality of the services provided

Reliable multifunctional telecommunication equipment (Cisco, Dell, HP) • Additional fiber optical backup communication channels • No-break backup power supply to all the equipment, including workstations, produced by independent power supply substations • Operator workstations which are equipped with modern computers, IP phones and Jabra telephone headsets. The adequate level of sound insulation is guaranteed • The use of native VoIPTime Call-Center Software which allows adapting the software to meet the needs of the consumers • The use of Web-based operator and supervisor work place which enables integrating geographically scattered workstations into one infrastructure, using modern optical communication channels

Televoice

24/7 Phone, Chat and Email Support, Pre-sales Consulting to Improve Conversions, QCRM All-in-one CRM, 1-800 Phone Number for Your App, Easy Integration, Support Your App

SupportYourApp provides phone, chat and email applications support and is happy to assist customers with post-sale support and pre-sale questions. Satisfied clients have noted that company's support has increased their conversion ratios by as much as 30%! 

SupportYourApp helps startups to be more competitive when it comes to outsourcing support and answering technical, pre-sales, post-sales, general info in various languages:

<ul>
	<li>English</li>
	<li>German</li>
	<li>French</li>
	<li>Spanish</li>
	<li>Ukrainian</li>
	<li>Russian (and many more to come)</li>
</ul>

 
Lately launched:

<ul>
	<li>Support for hardware</li>
	<li>Product research  – for those who lack for hands to work through theirs lists of potential clients</li>
</ul>

To find out more visit the website or contact SupportYourApp directly.

SupportYourApp

We offer Web Based Software Development, Web Content Management (Portals, CMS), eMail Response Management,

Web Content Management

On request, we take your content managers from routine work. Our Web editors maintain your CMS - the content, the CMS structures, the webshop, the portal. The process responsibility stays with your content managers. Changes are required per ticket and implemented quickly and competently by us.

eMail Response Management

Take advantage of the email response management (ERMS) for those areas in your business that have a high but weakly structured someone advent: Customer service inquiries, complaint boxes, customer needs, Department addresses general sale addresses or general corporate addresses. eMail Response Management is the solution that lets you protect your experts before overflowing mailboxes and make your customers with quick and competent answers to fans of your company.

TamaG LLC

SETKA RESOURCES is a Swedish-Ukrainian provider of outsourcing solutions and IT consultancy services, based in Kiev. Our areas are Information technology, digital communication and administration.

SETKA RESOURCES is a Swedish-Ukrainian IT consultancy firm, established in Kiev. Our mission is to provide scalable and flexible IT solutions, while maintaining cost-efficiency and a sharp focus on project objectives.

We specialize in building on-demand dedicated teams for assignments both short and long term. Favored by the proximity to a sustainable pool of trained pofessionals, Setka Resources offers a full-cycle approach to outsourcing, targeting areas such as Information technology, communication and administration.