Company has been found in 2007 in Lviv. Main company goals are to develop software products for telecommunication spheres of industry, deliver and support, integration and improvement. Main software product is VoIPTime contact center which is widely used by companies in Ukraine and Russia. Our company provides individual contact center systems development for any client business process requirements. VoIPTime contact center is a complete solution for business processes organization with wide range of features to made it working fast, easy to manage and reliable. Convenient way to gather information about company work flow contacting its clients. User friendly web oriented interface with customizable functions provides platform independently access from any computer platform through browser. Contact center helps companies to grow their business rapidly serving clients fast and easy with preferred way of collaboration via telephone calls, messaging, interactive voice responds (IVR), mailing and fax-communication. Flexible approach of managing communication processes into groups made business to get the most of information about serving client.